All services are hosted on fully redundant server hardware with world-class datacenters and maintain multiple power feeds, fiber links, dedicated generators, and battery backup. Our datacenter infrastructure is built from industry-leading hardware and equipment, ensuring the highest level of performance and reliability.

eTracktion uses SoftLayer datacenters exclusively to host our servers. SoftLayer incorporates on-site proximity security badge access and digital security video surveillance, preventing unauthorized access to our servers. SoftLayer also provides enhanced network security to prevent denial of service attacks. Your software and data are protected behind multiple firewalls using industry best practices for network security. All of your data is automatically backed up to different geographic zones to protect your data in the event of a disaster.

Just the Facts

  • PCI DSS-compliant for secure payment processing.
  • SSL encryption protects your data during transmission.
  • Role-based security allows you to control each user’s access according to role.
  • Secure, state-of-the-art desktop software delivered over the internet with Citrix XenApp technologies.
  • Daily off-site data backup means you’ll never have to worry about losing your data.
  • Fully redundant server hardware minimizes downtime.

Why eTracktion?

eTracktion can save you time and money through its reliable cloud-based ticketing. With low monthly subscriptions, free upgrades, free training and support, free data imports, off-site data backup, no per-ticket charges, real-time reporting, and easy setup – eTracktion is the perfect companion to your business.

Contact Us

  • We’ve used eTracktion systems for group tickets and season passes for over 10 years at 7 different parks. The service and features just get better every year.

    Evan Barnett, General Manager – Hawaiian Falls, Garland, TX
  • As a small waterpark, it was difficult to find a ticketing solution that met our needs at a price we could afford. eTracktion does everything we need at a very reasonable price.

    Kim Beranek – Aqua Adventure
  • eTracktion's affordable pricing has completely changed the way we sell products online. With no per-ticket fees, we can offer small add-on items like meals or cooler passes and still make a profit. We don’t have to worry about our ticketing fees anymore. We just focus on making as many sales as possible.

    Alice Jordan, Accounting Manager – Hawaiian Falls, Roanoke, TX
  • I’ve been very impressed with eTracktion’s support and response times. I have a support line I can call any time, day or night for emergencies. They listen to my suggestions and have even incorporated my ideas. Thanks for making my life a lot easier!

    Kathy Wellman, IT Manager – Hawaiian Falls, The Colony, TX